For all of you who mailed me, I can't tell you how moved I am by the concern and care pouring in from all corners of the world. I have had emails yesterday from Australia, Japan, France, Germany, Spain, UK, USA, South Africa...and the messages still continue to pour in this morning.
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Those who have visited Mumbai in the past, and seen it through the eyes of Mumbai Magic tours, are expressing not just shock, but distress. "I am just heartbroken that this is happening to your wonderful city" are the words of a lady who went of one of the tours last month.
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Many of my work colleagues from Barclays, who stayed often at the Oberoi and Trident while we were working at the Nariman Point office, have expressed disbelief at what's happening. How can this quietly efficient luxury hotel be the site of so much violence, they ask.
People who are planning to visit Mumbai have sent, as I expected, emails of alarm and concern, but alongside it, they have also sent an outpouring of sympathy and love. This is especially true of people from cities which have experienced terrorist attacks - London, New York, Madrid - they have sent incredibly moving words of empathy. From New York, I had this email:
"Listening to the first reports from Mumbai of today’s horrible news, my first thoughts were of Deepa. How is she? Is she safe? Yet I know, since I am a New Yorker who went through the Sept. 11, 2001 terrorist attacks, that even if Deepa is safe, she is also very saddened and very angry. Sad and angry that such bad things happen to her lovely and beloved city and country. I and my wife understand a bit of how you feel and what you are going through."
Since the queries continue to pour in, yes, I am well, so are all my guides and other associate staff, and my loved ones. Two friends who were at the Taj last night were rescued and are back home safely. But there is an element of uncertainty as well, because the hostage situation is not yet over. I have no news also of some friends who work at the Trident and the Taj.
As I said in the earlier post, the hostage situation feels like something out of a Hollywood movie, quite unreal and something Mumbai has not seen before. I'm almost expecting Bruce Willis to walk out, announcing that the "bad guys" are dead. But are they "bad guys"? Will they go to hell, as many believe, or to heaven as they themselves believe? That is the real tragedy - that these gunmen believe - truly, truly believe - that they are doing something moral. When I saw the first blurry photos of the gunmen, what I found most difficult to handle was how young some of them looked. What a tragic stupid meaningless waste.
In homes all over Bombay, people are discussing how to solve the "terrorist problem". Tighter security, better intelligence, better emergency responses - all of these are being spoken about, in bitter and angry tones.
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But really, I wonder, can this battle be fought by stealth or might? My usually practical husband said over dinner last night, "We cannot win except by winning hearts and minds." I fell in love with him all over again, when he said that. Because he is right. As long as communities feel marginalised and victimised, terror will breed in ghettoes around the world. Inclusion and integration is the only way forward. Just to clarify, I am not saying we can hug terrorists and make them change. But we can change the hearts and minds of ordinary people and take away the breeding grounds.
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The enormity of the task is daunting, but I really believe there is no other choice. It is no use waiting for a 21st century Gandhi to do it! You and I must do it, if we are to change the world. I am definite about one thing - I'm going to sit back and think about how I can do it.