I have not been to the Post Office in the last 12 years. But last week, I went with mom and dad . They had invested a little money a while ago, in some postal savings scheme, and my signature was needed in order to redeem it.
I sneaked a peek at the man behind another counter. I wondered what his job was. I found out easily enough. His job was to write things in big fat ledgers.
Exterior of Sion Post Office.
By the way, I found some other interesting tidbits as well:
- The average distance you have to walk anywhere in India, to find the nearest Post Office is 2.59 kms.
- In Maharashtra, a typical rural post office serves 5,127 people and an urban post office 35,324 people
- Of the 155,035 post offices, 2,500 have completed what the India Post calls "Modernisation (Improving Ergonomics)". I wonder what they did as part of this exercise!
- An impressive 10,000 post offices have been computerised (my post office is one of them, so there are fewer babus writing in files in Sion, he he.)
- There are 30,000 female employees of India Post. This is 10% of the total staff.
When I wandered back inside, I found that our cheque was ready. Dad was pleased as punch. We didn't have to wait too long, or fill lengthy forms. The records were computerised, it was easy to check the file and see what was due. It was all very pleasant. And while it isn't as fast or easy as say, a private sector bank, I suppose things *have* changed, after all, at the Post Office.
(Article quoted on CNN Go Jan 7 http://www.cnngo.com/mumbai/none/post-about-mumbai-post-office-006787)